Linda Luna

Late/Tardy Policy

 

We will always try our best to accommodate you if you’re running behind, stuck in traffic, etc. It happens, we know! However, your tardiness can affect the remainder of our teams’ day by delaying them for their clients who come in on time.

For this reason, we have set a few general ground rules for such situations. Clients will generally be allowed a 5-10 minute grace period. After that time, we will call to check in on you. If you are able to make it in time for your entire service to be completed, great! If not, you may have to forgo parts (examples: full legs, detailed nails designs, detailed body art) of the service in order to keep it in the time allotted for you.

Please, always call if you even think you might be late; we’d rather know as early as possible so we can do our best to fit you in without upsetting the flow of our day! In this case, you will still be charged 100% of the original service(s) scheduled.

 

 

 

 

 

 

 

Here is a general breakdown of our late fees:

 

• If client arrives in time for service, but has to forgo some parts of service in order to fit service in allotted time, 100% service charge will apply

 

• If client does arrive in time for the service to be completed, you will be charged 100% of service amountAgain, please remember that your appointments are reserved for you & only you.

 

These policies allow us the opportunity to alert our standby clients of any openings, therefore allowing us to provide the best service possible. We very much appreciate your business and compliance with our policies.

See you soon!